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HELLER Retourenservice

Returns processing

Returns delivery address

HELLER Services GmbH
Zentrale Ersatzteilretouren
Wareneingang Tor 3
Neuffener Straße 54
72622 Nürtingen / GERMANY

Returns terms and conditions

Return deliveries will only be processed when accompanied by the completed return delivery note, stating the reason for the return.

  • Unused items showing no traces of usage and packed in their original packaging may be returned within 14 days of receipt.
  • Please document any transport damage noticed upon receipt immediately in writing on the freight document, refuse acceptance of the consignment, ask the freight carrier to confirm the damage and immediately notify HELLER Services GmbH. Any transport damage reported at a later date will not be accepted with the exception of any hidden damage.
  • Only items with a minimum value of EUR25.00 are eligible for a credit note.
  • No credit note is issued for sealing elements, items sold by the metre and sets of wear parts..
  • An inspection fee will be charged for any seals that are found to be broken.



Address Heller Machine Tools

Heller Machine Tools Ltd
Acanthus Road, Ravensbank Business Park
Redditch, Worcestershire B98 9EX
Tel: +44 (0) 121 275 3300
Fax:+44 (0) 121 275 3380

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